You can top up your wallet in the following two ways:
1. With a credit/debit card of a different bank, free of charge:
You can top-up your wallet and at the same time, if you wish, you can save the debit/credit card you used to top-up for future transactions. You need to know your card number (PAN), expiry date, CVV (three-digit number on the back of the card) and the name of the cardholder written on your card. The cards supported are Visa, MASTERCARD & Maestro.
Follow these steps:
a) From the app's home screen select Wallet and on the next screen, in the Wallet section, select "Top up"
b) Select "Credit/Debit card"
c) Select "Without save" if you don't wish for the card details to be saved or "With save" if you wish to save your card details.
d) Define the desired amount for the Wallet top-up and select "Continue"
e) Enter the card details for the top-up and select “Pay”
During the transaction, your bank will ask for an authentication in order to complete the transaction, via 3DS identification (3D Secure - e.g. sending an SMS or push notification to your mobile phone).
The top-up with any credit/debit card is completely free of charge.
2. By transferring funds from another bank via SEPA transfer:
From the app's home screen, select Wallet and on the next screen - in the Wallet section, select "Top up". Select "Bank Transfer" as the top-up method.
Here you will find all the information you need, including your COSMOTE payments IBAN for your payzy pro account. You need only select the copy icon to copy the IBAN number, the BIC code and the full name under which you have opened the account.
With these details you can make a bank transfer (SEPA) either through another bank's e-banking or by visiting the bank's physical branch.
The top-up is carried out with zero commission by COSMOTE Payments but there may be charges from your bank.